How can we help?

We're here to support you on your journey. Reach out anytime.

Send us a message

Prefer email?

You can also reach us directly at:

info@aurina.app

Common Questions

How do I start my free trial?

Download Aurina from the App Store. The 7-day free trial starts automatically when you first open the app.

Can I cancel my subscription?

Yes, you can cancel anytime through your iPhone's Settings → Apple ID → Subscriptions. You'll keep access until the end of your billing period.

Does Aurina work offline?

Yes! All sound generation and features work completely offline. No internet connection needed.

Is my data private?

Absolutely. All your data stays on your device. We don't collect, sell, or share any personal information.

Will Aurina cure my tinnitus?

Aurina is not a medical device and does not claim to cure tinnitus. It offers sound tools and guidance that many people find helpful for managing their experience.

When to seek medical advice

Please consult a doctor if you experience sudden, one-sided, or pulsing tinnitus, or if your tinnitus is accompanied by hearing loss, dizziness, or pain.