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Common Questions
How do I start my free trial?
Download Aurina from the App Store. The 7-day free trial starts automatically when you first open the app.
Can I cancel my subscription?
Yes, you can cancel anytime. On Android: Google Play Store → your profile icon → Payments & subscriptions → Subscriptions → Aurina → Cancel subscription. On iPhone: Settings → your name → Subscriptions → Aurina. You'll keep access until the end of your billing period.
Does Aurina work offline?
Yes! All sound generation and features work completely offline. No internet connection needed.
Is my data private?
Yes. Your health data never leaves your phone, and the app has no accounts, tracking or analytics. The only thing stored elsewhere is an anonymous purchase record, so the app knows you're subscribed.
Can you see my health data?
No. We have zero access to your tinnitus data, daily ratings, or listening history. Everything stays on your device — we can't see it even if we wanted to.
Will Aurina cure my tinnitus?
Aurina is not a medical device and does not claim to cure tinnitus. It offers sound tools and guidance that many people find helpful for managing their experience.
When to seek medical advice
Please consult a doctor if you experience sudden, one-sided, or pulsing tinnitus, or if your tinnitus is accompanied by hearing loss, dizziness, or pain.